Our Services
Stewardship Beyond Acquisition
We offer exclusive aftercare
Our Commitment Extends Beyond the Selection
We remain available long after purchase, offering practical advice and specialist support throughout the life of your carpet. From guidance on everyday care and monitoring condition to documentation, valuation, restoration, conservation, and secure movement, our team helps protect each piece with the attention it deserves. Whether a carpet is being installed, relocated, lent, or prepared for future generations, you can rely on Palassi for informed, discreet, and considered assistance at every stage.
Preservation & Care
Cleaning Carpets & Rugs
Gentle, fibre-aware cleaning removes embedded soil while respecting natural dyes, structural integrity, and the character acquired through age. Our approach begins with a careful assessment of the carpet’s materials, construction, condition, and dye stability, allowing the appropriate method to be selected for each individual piece. Cleaning is carried out with patience and restraint, preserving the nuances, patina, and handwoven character that make the carpet distinctive. The result is a refreshed and healthier textile, cared for without compromising its history or authenticity.
Restoration & Conservation
Restoration & Repair
Our conservators address wear with restraint and technical precision, preserving original material wherever possible. Each carpet is first examined to understand the nature of the damage, its structural needs, and the methods most appropriate to its age, materials, and construction. Repairs are undertaken with carefully matched fibres, colours, and techniques, ensuring that the intervention supports the carpet without disguising its history or handmade character. The aim is not to make an old carpet appear new, but to stabilise, protect, and honour the integrity it has carried through time.
Verification & Certification
Expertise & Certificate
Clear documentation and informed evaluation provide confidence in a carpet’s origin, materials, construction, and condition. Our assessments draw on close visual examination, technical knowledge, comparative research, and, where appropriate, specialist consultation. We record the details that give each piece its identity, from weave and fibre to dyes, dimensions, age, provenance, and condition. The result is a transparent, carefully considered understanding that supports responsible acquisition, insurance, collection management, and the carpet’s long-term preservation.
Global White-Glove Logistics
Shipping Around The World
From professional packing and comprehensive insurance to customs coordination and final delivery, we manage each journey with discretion and care. Every carpet is prepared according to its materials, age, condition, and destination, using secure methods designed to protect it in transit. We coordinate the practical details with trusted logistics partners, keeping communication clear while respecting the privacy and importance of each collection. Whether crossing a city or travelling across continents, your carpet reaches its destination safely, securely, and ready for the next chapter of its life.
Entrust Your Rugs & Carpets
Speak with us before a routine concern becomes a lasting issue; the right intervention begins with a careful assessment. Changes in colour, loose fringes, shifting edges, moisture, insect activity, or signs of wear can often be addressed more effectively when identified early. Our team will review the carpet’s condition, explain the available options, and recommend a measured course of action suited to its materials, age, and history. With timely guidance and thoughtful care, small concerns can be managed before they compromise the character or integrity of the piece.
